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Spirit Call Center

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Hosted call centers are a rapidly growing market segment, driven by the significant technical and commercial advantages of the hosted architecture, such as virtual queues, remote agents and supervisors, and reduced capital and operational costs.  Service providers using Spirit Call Center can address this previously untapped, high revenue market segment.

Spirit Call Center offers a single platform that supports any customer environment, from individuals and small groups who may only need simple call distribution and queuing features, to large formal call centers that need complex call distribution, Auto Attendants, desktop clients and advanced reporting on queues and agents.

Virtually every business can benefit from Call Center services, whether it is a small business queuing calls for a receptionist, a wholesale call center handling calls for multiple companies, or more specialized environments such as video call centers or call centers with mobile agents.

Call Center Supervisor Video Tutorial
Call Center Agent Video Tutorial
Call Center Enhanced Reporting 
Call Center Thin Client User Guide